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Call 111 - When it is less urgent than 999

Zero Tolerance

The Chestnuts Surgery strongly supports the NHS policy on zero tolerance.

Anyone attending the surgery who abuses or is rude towards the GPs, staff or other patients be it verbally, physically or in any threatening manner whatsoever, will be removed from the practice list.

In extreme cases we may summon the police to remove offenders from the practice premises.

Your Choice of Treatment Stop Abuse of the NHS staff verbal or physical abuse of our staff could result in prosecution


Local Services, Let
Local Services, Let